About the LPGA Approved Installer Scheme

The LP Gas Association operates the Scheme to provide consumers with the assurance that the conversion will be undertaken in a safe and satisfactory manner. The Scheme incorporates quality assurance spot checks on customers' vehicles which have been converted, and a full procedure for dealing with complaints.

About the Scheme

How does a Company obtain approval

LPGA Certificates

Insurance

Quality Assurance Programme

Customer Satisfaction

The Scheme

Is set up in consultation with the Department for Transport, is the standard for the industry and the only scheme to receive official Government recognition.

Consumers should look out for the above logo which is only available to LPGA Approved Installers. A check against misrepresentation can be verified by checking the list of LPGA Approved Installers or by contacting the Association direct.

This approval system is a voluntary one, and its existence has been promoted to transport operators, local authorities, Government departments and the general public, etc., in order that consumers can choose on an informed basis a competent conversion company. There are many manufacturers of conversion equipment and a conversion company will usually specialise in one or more makes of equipment on which their technicians have received specific training. On completion of the conversion, the company will provide the customer with the LPGA LPG Conversion Certificate signed by the "approved" technician to verify that the standards of the Association have been fully complied with and specifying the make of equipment fitted.

HOW DOES A COMPANY OBTAIN APPROVAL
Approval is obtained by a company in conjunction with a named technician(s) who is responsible for the quality of the conversion.

The technician will have had training in the installation of LP gas conversion equipment by the manufacturer, or their agent, whose equipment is being installed. He has also demonstrated a thorough understanding of the LPGA Code of Practice No.11, a clear understanding of the appropriate sections of The Road Vehicles (Construction and Use) Regulations 1986 (as amended) and passed the LPGA written "examination".

Following this, there is an inspection of one vehicle converted by each technician confirming that the work has been undertaken with the required skill and competence and that the applicant is able to demonstrate sufficient practical experience to handle conversion work on other types of vehicles.

At the same time the company has to comply with specific requirements for premises and management procedures.

Only when all the above are satisfactory will the company be able to claim LPGA Approved Installer Scheme status, be able to use the special Logo shown above and issue the LPGA “LPG Conversion Certificates”.

Approval is given for a period of five years subject to standards being maintained and continuing compliance with the terms of the Scheme following which a further full inspection is required.

WHAT DOES THE CUSTOMER RECEIVE?
Only LPGA Approved Installers are authorised to issue LPG Conversion Certificates which are provided by the Association.

These A5 size MOT style Certificates are only issued by the Association to LPGA Approved Installers and have a number of unique features:

INSURANCE
A conversion of a vehicle to run on LPG is a modification and as such must be advised to your insurance company.

Many will only provide insurance if the conversion is by an LPGA Installer and will not charge an additional premium. Click here for details.

QUALITY ASSURANCE PROGRAMME
The Association operates a system of random inspections of vehicles converted by LPGA Approved Installers. The Association will select a vehicle to be inspected and arrange for the installer to obtain the agreement of the customer for the Association to arrange direct with the customer for the inspection at the customer’s convenience. There is no cost to the customer and the inspections are undertaken at the customers chosen location.

CUSTOMER SATISFACTION
All participants in the Scheme agree to provide customers with a detailed Drivers Operation Manual and provide back up service. In the event of any dissatisfaction, the LPGA operate a complaints procedure. The objective is to reach a satisfactory resolution to the problem which if not achieved will lead to the company's participation in the Scheme being reviewed and usually withdrawn. For further details click here.

Where there is concern regarding the quality of a conversion the Association can provide details of companies who can undertake an independent inspection. Contact the Association at mail@lpga.co.uk.

DISCLAIMER

The LPGA Approved Installer Scheme is being operated in good faith to try and maintain good standards of workmanship and safety. However, neither the Department for Transport nor the LP Gas Association accepts any liability for any work undertaken by approved installers.

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